Explanations of Order Statuses:
- Processing: Your order payment is completed. Will be forwarded to the workshop.
- Preparing: Your order was forwarded to our workshop and preparing now. Please note that due to your selection, some handmade products can take up to 15 business days to prepare.
- Labeling: Your order has been prepared by the workshop team and now shipping documents are being created by the operation team.
- Packing: Your order is ready at the operation center. Once the last quality check is completed and approved, your order will be sent out.
- Shipped: Your order shipping label is created. You will get your order in 1-5 business days. If you see on the courier system Label Created, it means your package is ready and waiting for collection by Courier.
- Delivered/Completed: Your package is delivered to your provided address.
You will also get notified by email for each status.