Order Tracking

 

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Explanations of Order Statuses:
 
 
  • Processing: Your order payment is completed. Will be forwarded to the workshop.
  • Preparing: Your order was forwarded to our workshop and preparing now. Please note that due to your selection, some handmade products can take up to 15 business days to prepare.
  • Labeling: Your order has been prepared by the workshop team and now shipping documents are being created by the operation team.
  • Packing: Your order is ready at the operation center. Once the last quality check is completed and approved, your order will be sent out.
  • Shipped: Your order shipping label is created. You will get your order in 1-5 business days. If you see on the courier system Label Created, it means your package is ready and waiting for collection by Courier. 
  • Delivered/Completed: Your package is delivered to your provided address.
 
You will also get notified by email for each status.