Order Tracking

Due to Covid-19 Pandemic, as Boutique Ottoman, Inc. we have to add additional security steps to our regular workflow;

  • All packages are sterilized with UVC Technology before ship out.
  • All of our employers works at separated workplaces and this workplaces are disinfected periodically.
  • Our work schedule changed and our employers works partially.

As Boutique Ottoman Exclusive, our customer and employers health are most important for us. In this time due to additional security steps explained above your packages may delay for additional days. However it is necessary for our and your health. If you wish to cancel your order and refund you can click here. We also know that lots of people selling jewelry online and most of them doing dropshipping. Please shop only from secure places in this timeframe for your health. 

Thank you for your understanding and patience.
We care about You!

Boutique Ottoman, Inc.

 

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

Explanations of Order Statuses:
  • Processing: Your order payment is completed. Will be forwarded to jeweler.
  • Preparing: Your order forwarded to our workshop and preparing now. Most of items takes in 1-5 working days to prepare. However, due to your selection, some handmade products can takes up to 15 business days to prepare.
  • Packing: Your order is ready at operation center. Once last quality check completed and approved, your order will dispatch. We can ship only working days.
  • Shipped: Your order label is created. You will get your order in 1-4 business days. Some delays may happen due to Pandemic. To track over courier company site please allow them since they collect and scan.
  • Delivered/Completed: Your package is delivered to your provided address.