Due to Covid-19 Pandemic, as Boutique Ottoman, Inc. we have to add additional security steps to our regular workflow;
- All packages are sterilized with UVC Technology before ship out.
- All of our employers works at separated workplaces and this workplaces are disinfected periodically.
- Our work schedule changed and our employers works partially.
As Boutique Ottoman Exclusive, our customer and employers health are most important for us. In this time due to additional security steps explained above your packages may delay for additional days. However it is necessary for our and your health.
As Boutique Ottoman, Inc. we have quality standards. Since we are using real gemstones and high grade materials on our products, may some delays for sourcing real gems and materials aswell for our arts. It may effects preparation time of products aswell.
If you don’t have patience and your order doesn’t meet below statuses you can send us cancellation request for refund.
- Custom Made Orders
- Packing Status Orders
- Preparing Status Orders
- Shipped Out Orders
For that please fill up below form. If your order doesn’t meet above statuses we will refund in 7-15 days.